Appointment & Shopping Policies
There is a minimum of 24 hours notice for cancellation of treatments. To ensure that you obtain the appointment times you desire, please make reservations at least 2-3days in advance. At the time of booking, please make us aware medical conditions, allergies, or pregnancy so that we may ensure your choice of treatment is suitable. Some Treatments are contraindicated for certain health conditions. If you are under the care of a physician, please consult your physician before reserving your appointment. Your information will remain confidential. Scheduling your appointment is your acceptance of our Reservation and Cancellation Policies.
If you are a No Show or Last Minute Cancellation
If you DO NOT show up or have FREQUENT last minute cancellations, please forgive us but will not be able to book you in the future. You will be responsible for the missed appointment. We will always do our very best to work with you and move things around as best we can to meet your needs and ours.
If you are Late
Please let us know ASAP if running late. If more than 15 minutes late, your appointment may be cancelled. You may also only receive services for the remainder of your allotted appointment time. We will do our best to apply as many extensions as possible with the remaining time from your originally scheduled appointment.
Cancellation Policies & Fees
We require a minimum of 24 hours notice for cancellation of treatments. The client must call, email or text us in order to cancel appointments. All missed appointments or late cancellations will be charged 50% of the amount of your reserved service(s). A credit card number is needed to hold your reservation.
Please arrive 15 minutes prior to your first appointment time. This will allow adequate time to complete a medical history questionnaire and relax before your treatment.
What Payment Methods Are Accepted?
For your convenience, Beauty Queen accepts Visa, Master and cash.
Returns must be made within 14days of purchase date. No refunds. Returns are for credit only.